Privacy Policy

Last updated: December 2025

1. Introduction

This Privacy Policy explains how BK Media, Talacker 41, 8001 Zurich, Switzerland ("we", "us", "our") collects, uses, and protects personal data when you use the recaid.app mobile application (the "App").

Contact email: recaid.app@gmail.com

We are committed to complying with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR), as well as Apple App Store requirements.

2. Data We Collect

2.0 User Accounts

To use recaid.app, users must create a personal account. Account creation is required to securely store, sync, and manage user content across devices.

2.1 Data You Provide

Account information (email address, authentication credentials)
Audio recordings created within the App
Photos of presentation slides or documents
Text notes and summaries
Support requests or feedback sent via email
Audio recordings created within the App
Photos of presentation slides or documents
Text notes and summaries
Optional account-related information (e.g. email address, if account creation is enabled)
Support requests or feedback sent via email

2.2 Automatically Collected Data

App usage data (e.g. feature interactions, crashes)
Device information (device type, operating system version)
Anonymous analytics data

We do not collect precise location data.

2.3 Sensitive Data

Audio recordings, images, and notes may contain personal or sensitive information depending on user input. This data is processed only for the purpose of providing the App’s functionality.

3. Purpose of Data Processing

We process personal data to:

Provide and operate the App’s core features (audio capture, transcription, note-taking, summaries)
Improve app performance and user experience
Provide customer support
Ensure security and prevent misuse
Comply with legal obligations

4. Legal Basis (GDPR)

Where applicable, we rely on the following legal bases:

Consent (e.g. microphone, photo library access)
Performance of a contract (providing App functionality)
Legitimate interests (app improvement, security)
Legal obligation (compliance with laws)

5. Permissions

The App may request access to:

Microphone (audio recording)
Camera / Photo Library (slide capture)
Local storage (saving content)

Permissions are used only for their stated purpose and can be revoked in device settings.

5.1 Sign in with Apple (if enabled)

If you choose to sign up or sign in using Sign in with Apple, we receive a stable Apple-provided identifier and, depending on your settings, your name and/or email address (or an Apple relay email). We use this information only to authenticate you and manage your account.
The App may request access to:

Microphone (audio recording)
Camera / Photo Library (slide capture)
Local storage (saving content)

Permissions are used only for their stated purpose and can be revoked in device settings.

6. Data Storage and Security

We apply the highest industry standards to protect personal data and user content.

Our safeguards include, where applicable:

Encryption of data in transit (TLS/HTTPS)
Encryption of data at rest
Secure authentication and access controls
Logical separation of user data
Regular security updates and monitoring
Principle of least privilege for internal access
Backup and recovery procedures designed to reduce the risk of data loss

While no system can be guaranteed 100% secure, we continuously review and improve our technical and organizational security measures in line with industry best practices.

6.1 Security & Compliance Commitments

We follow a privacy-by-design and security-by-design approach and aim to align our controls with widely recognized frameworks and best practices (e.g., ISO/IEC 27001-style controls), including:

Risk-based security management
Vendor due diligence and processor agreements
Access logging and incident response procedures
Minimization of data collection and retention

If you believe you have found a security vulnerability, please contact us at recaid.app@gmail.com.
We apply the highest industry standards to protect personal data and user content.

Our safeguards include, where applicable:

Encryption of data in transit (TLS/HTTPS)
Encryption of data at rest
Secure authentication and access controls
Logical separation of user data
Regular security updates and monitoring
Principle of least privilege for internal access

While no system can be guaranteed 100% secure, we continuously review and improve our technical and organizational security measures in line with industry best practices.

Data is stored securely using industry-standard safeguards
Access is limited to authorized systems only
We implement technical and organizational measures to protect against unauthorized access, loss, or misuse

7. Data Sharing

We do not sell, rent, or trade personal data.

Data is shared only when strictly necessary and under the highest data protection standards, with:

Carefully selected service providers acting as data processors (e.g. secure cloud infrastructure, transcription or AI processing services)
Authorities or regulators, if required by law

All processors are bound by contractual data processing agreements, confidentiality obligations, and compliance with applicable data protection laws.
We do not sell personal data.

Data may be shared only with:

Service providers acting as data processors (e.g. cloud storage, transcription or AI services)
Authorities, if required by law

All processors are contractually bound to confidentiality and data protection obligations.

8. International Data Transfers

If personal data is processed outside Switzerland or the European Economic Area (EEA), we ensure an equivalent level of data protection through recognized safeguards, including:

Adequacy decisions
Standard contractual clauses
Additional technical and organizational measures where required

We assess international transfers carefully and limit them to what is strictly necessary to provide the service.
If data is processed outside Switzerland or the EEA, we ensure adequate protection through recognized safeguards (e.g. standard contractual clauses).

9. Data Retention

We retain account data and user-generated content for as long as your account remains active or as necessary to provide the App’s services and fulfill legal obligations.

9.1 Account Deletion

You can delete your account directly in the App (for example: Settings → Account → Delete Account). Deletion permanently removes your account and, where applicable, associated personal data and user content from our active systems.

If you cannot access the in-app deletion option for any reason, you may request deletion by emailing recaid.app@gmail.com.

We may retain limited information where required by law or for legitimate purposes such as fraud prevention, security, dispute resolution, or enforcing our agreements. Where retained, access is restricted and retention is limited to what is necessary.

10. User Rights

We respect and support the highest standard of user rights under applicable data protection laws.

Depending on your jurisdiction, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Request deletion of your account and personal data
Restrict or object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with a competent data protection authority

Requests can be submitted at any time to recaid.app@gmail.com. We will respond within legally required timeframes.
Depending on applicable law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

Requests can be sent to recaid.app@gmail.com.

11. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via the App or updated policy text.

Last updated: December 2025

1. Acceptance of Terms

By downloading, creating an account, or using recaid.app, you agree to these Terms of Service ("Terms"). If you do not agree, do not create an account or use the App.
By downloading or using recaid.app, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App.

2. Provider Information

The App is operated by:

BK Media
Talacker 41
8001 Zurich
Switzerland
Email: recaid.app@gmail.com

3. Description of Service

recaid.app allows users to:

Record audio
Capture images of slides
Take notes
Store and organize content in one place

Features may evolve over time.

4. User Responsibilities

You agree to:

Create and maintain a personal account with accurate information
Keep your login credentials confidential
Use the App in compliance with applicable laws
Only upload or record content you have the right to use
Obtain all necessary permissions and consents before recording others or capturing slides/documents
Not misuse the App or interfere with its operation

You are solely responsible for all activity that occurs under your account and for the content you create or upload.

Recording & Consent Reminder

Audio and image capture may be subject to local laws, workplace rules, and contractual obligations. You are responsible for ensuring that recording, transcription, and storage are lawful and appropriately disclosed to participants.
You agree to:

Create and maintain a personal account with accurate information
Keep your login credentials confidential
Use the App in compliance with applicable laws
Only upload or record content you have the right to use
Not misuse the App or interfere with its operation

You are solely responsible for all activity that occurs under your account and for the content you create or upload.
You agree to:

Use the App in compliance with applicable laws
Only upload or record content you have the right to use
Not misuse the App or interfere with its operation

You are solely responsible for the content you create or upload.

5. Intellectual Property

The App, its design, branding, and software are owned by BK Media
You retain ownership of your content
By using the App, you grant us a limited, non-exclusive license to process your content solely to provide the service

6. Third-Party Services

The App may integrate third-party services (e.g. secure cloud infrastructure, authentication providers, transcription, or AI processing). We select providers carefully and require appropriate contractual and security safeguards.

Where required, you may be asked to provide additional consent for specific processing activities (e.g., AI processing).
The App may integrate third-party services (e.g. cloud storage, transcription, AI processing). We are not responsible for third-party services outside our control.

7. Availability and Changes

We do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features at any time.

8. Termination

We may suspend or terminate your account if these Terms are violated or if required by law.

You may terminate your account at any time by using the in-app account deletion feature (for example: Settings → Account → Delete Account). If you cannot access the in-app deletion option, you may request account deletion by contacting recaid.app@gmail.com.
We may suspend or terminate your account if these Terms are violated or if required by law. You may terminate your account at any time by discontinuing use of the App and requesting account deletion via recaid.app@gmail.com.
We may suspend or terminate access if these Terms are violated. You may stop using the App at any time.

9. Disclaimer

The App is provided "as is" and "as available" and is intended to support productivity and information capture.

While we apply high quality standards, we do not guarantee the accuracy, completeness, or reliability of transcriptions, summaries, or AI-generated content. The App does not provide legal, medical, or professional advice.
The App is provided "as is" and "as available". We do not guarantee accuracy of transcriptions, summaries, or notes.

10. Limitation of Liability

To the maximum extent permitted by law, BK Media shall not be liable for:

Data loss
Indirect or consequential damages
Errors in AI-generated content

11. Indemnification

You agree to indemnify and hold harmless BK Media against any claims, damages, or liabilities arising from:

Content you record, upload, or process through the App
Violations of applicable laws (including recording or data protection laws)
Breach of these Terms or misuse of the App
You agree to indemnify and hold harmless BK Media from claims arising from your misuse of the App or violation of these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Switzerland. Exclusive jurisdiction is Zurich, Switzerland, unless mandatory law provides otherwise.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the App constitutes acceptance of the updated Terms.

14. Contact

For questions regarding these Terms: recaid.app@gmail.com